Call Our Box Office 1-608-253-4000

COVID-19 Update

A Message About COVID-19

 

Under guidance from the Wisconsin Department of Health and the Governor of Wisconsin, The Palace Theater will suspend all performances beginning Monday, March 16 through Tuesday, May 19 .

The Theater will be closed to the public during this time, but our box office can be reach at 608-253-4000.

The box office will remain open to assist customers with questions and reservations for future dates.

You are our first priority.  We wish you good health, peace, and sincerely appreciate your patience and goodwill as this will be a difficult time for many.

AFFECTED PERFORMANCES

  • Dirty Rotten Scoundrels – The Musical – Performances from March 16 – May 10 are cancelled.
  • Alice in Wonderland – Performances from March 16– April 23 are cancelled.
  • Comedian Dave Landau – March 24 (Cancelled) – Our box office will contact you.
  • The Amazing Kreskin – March 26 (Rescheduled) – Currently working on new dates.
  • Roger Kabler: The Ultimate Robin Williams Tribute  March 27 (Rescheduled) – Currently working on new dates
  • Air Supply – March 28 (Rescheduled for October 10) – Our box office will contact you.
  • The Linda Ronstadt Experience  – April 3 (Rescheduled) – Currently working on new dates.
  • Eaglemania – An Eagles Tribute  – April 17 (Rescheduled) – Currently working on new dates.
  • The Neverly Brothers – April 21 (Rescheduled) – Currently working on new dates.
  • Heart to Heartbreaker – April 24 (Rescheduled) – Currently working on new dates.
  • Beginnings – Tribute to Chicago – April 29 (Rescheduled) – Currently working on new dates.
  • The Highwaymen Live – April 30 – May 2 (Rescheduled) – Currently working on new dates
  • Remembering Red – A Red Skelton Tribute – May  5 (Rescheduled) – Currently working on new dates
  • Crystal Gayle & Lee Greenwood – May 8 (Rescheduled) – Currently working on new dates

 

Please check back here or our website calendar and Facebook page for any new updates.

What should I do if I have tickets for one of the affected performances?

The box office will begin contacting customers with tickets to the performances listed above.  We are working to place the full values of tickets to customer profiles.  This credit may be used for an exchange to another performance, or in the future.

Can I contact the box office?

Yes.  We will have a small staff working to exchange tickets and help guests purchase new tickets.  Wait times may be long – please be patient.  The box office can be reached at 608-253-4000 during regular weekday business hours, although some hours may vary.  If you don’t want to wait, you can also email the box office at boxoffice@dellspalace.com – just reference your ticket order number and leave a good phone number to reach you at.

Will performances be rescheduled?

Yes and no. Dirty Rotten Scoundrels & Alice and Wonderland will not be rescheduled at this time.  Some concerts and special events may be able to be rescheduled. We are working with the artists to find dates that can work. We will contact guests who had tickets to cancelled events if a replacement date is announced.

Could more performances be cancelled?

Our leadership will be monitoring the situation and we will follow recommendations from the Wisconsin Department of Health. We are hoping that with the combined effort of other theaters, venues and our community, we will be able to emerge from this crisis on May 20 with the opening of Legally Blonde – The Musical energized and ready to bring the lights up!

Starving Artist

Starving Artist

GIFT CERTIFICATE

GIFT CERTIFICATE

2020 SEASON

2020 SEASON
Box Office: 1-608-253-4000