No Cash Value. Gift Certificates must be redeemed for tickets by calling the Palace Theater Box Office at (608)253-4000. Each Gift Certificate is redeemable for one ticket of the specified type to the specified production. A credit equivalent to the price of the Gift Certificate may be applied toward the purchase of tickets for a different production. However, any difference in value will not be refunded if redeemed for tickets of lesser value. Expiration is five (5) years from the date of purchase.